Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of CandleFlow (“Service”). By creating an account, accessing, or using the Service, you agree to these Terms.

2. The Service

CandleFlow is a software tool for inventory, costing, production planning, and related workflows for candle makers. We may update or change features over time.

3. Accounts

• You must provide accurate information and keep your account secure.
• You are responsible for all activity under your account.
• Do not share your login credentials with others.

4. Acceptable use

You must not:

• Use the Service for unlawful purposes.
• Attempt to reverse engineer, scrape, or disrupt the Service.
• Upload malware or attempt unauthorized access.
• Use CandleFlow in a way that could harm other users or the platform.

5. Your data

• You retain ownership of your content and data you input into the Service.
• You are responsible for the accuracy of your data (materials, recipes, costs, pricing, results).
• The Service provides calculations and outputs based on your inputs. You are responsible for verifying results before business or production decisions.

6. Paid plans (if applicable)

CandleFlow may offer paid plans. If you subscribe, you agree to pay applicable fees and taxes. Plan features and pricing may change in the future. If changes are material, we will provide reasonable notice.

7. Availability & changes

We aim to keep CandleFlow available and reliable, but the Service may occasionally be unavailable due to maintenance, updates, or technical issues. We may modify or discontinue parts of the Service.

8. Disclaimer

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, CandleFlow is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising from your use of the Service.

10. Termination

• You may stop using the Service at any time.
• We may suspend or terminate access if you violate these Terms or misuse the Service.
• We may retain or delete data according to our Privacy Policy and legal obligations.

11. Privacy

Our processing of personal data is described in our Privacy Policy .

12. Governing law

These Terms are governed by the laws of the European Union and the applicable local law where the Service is operated. Any disputes should be resolved in the competent courts under applicable law.

13. Contact

For questions about these Terms, contact us at:

legal@candleflow.eu